Conditions of Use

TERMS OF SALE

1. - DEFINITIONS

1.1 For the purposes of this contract shall apply:

- Magold S.r.l. (hereinafter referred to as, "Milagold" or "Seller") the person engaged in marketing of jewelry, precious stones, the provision of related services such as support, customization and repair (hereafter referred to as the "Product" or "goods") through the site www.googold.com, managed by the same;

- Proposal for sale: place your order electronically by the Customer in which you specify the types, characteristics of the product that you want to buy, the sale price and shipping costs, charged to the customer.

2. - CONCLUSION OF THE CONTRACT

2.1 The Proposal for a sale is "not subject to generation". If the actual product is no longer available at the gold companies that provide and / or were taking longer than average, as indicated on the site (in the form of the product in the "average delivery time"), you care Milagold to notify the customer via e-mail or telephone. In the latter case, the customer can choose between:

1) change the product;

2) possibly wait even further beyond the time referred to in paragraph 5.2;

3) cancel the order and be reimbursed for the amount already paid. In the latter case, the refund will be made as soon as possible and no later than 30 days from the date of receipt of the notice of redemption request.

2.2 By placing the order, the customer declares to have read all the information provided during the purchase procedure and accept the General Terms of payment and transcribed below.

2.3 If the Customer is a consumer (ie an individual who buys goods for purposes not related to his profession), once the procedure of buying online will save print or electronic copy and in any store, these general conditions of sale, subject to the provisions of the Articles. 52 and 53 of law no. No 206/05 on distance sales.

2.4 is not all right to the Customer for damages or compensation, and any contractual responsibility or obligation for any direct or indirect damage to persons and / or property caused by the rejection, even partial, of an order.

3. - PURCHASE

3.1 The Customer may purchase the Products only in the electronic catalog at the time Milagold to the order and viewable at www.googold.com, as described in the related fact sheets. It is understood that the picture accompanying the description of a product can not be fully representative of its characteristics, and differ by color, size, accessories in the picture.

3.2 The correct reception of Milagold is confirmed by means of a response sent via e-mail, sent to the email address supplied by the customer. This confirmation message will report Date and time of receipt of order and an 'Order Number', to be used in any further communication with Milagold. The message once again all the data entered by the customer who is committed to ensure its correctness and to communicate any corrections, as described in this document. Clients may also check the status of his order, accessing the web dedicated to him in the "My Account".

3.3 The cancellation by the Client is possible until such time as the same has not yet been developed. Order status is clearly visible in the "Your Account" and is no longer voidable if it appears the words "In processing 'or' dispatch '. In any case, the customer can always rely on the Law of Return, as the following punto.10.

3.4 Upon receipt of the order, Milagold will proceed with its case for acceptance as art. 2nd In the case of non-acceptance of, Milagold agrees to give timely notice to Customer.

3.5 All prices on our site are intended retail price and, therefore, include VAT (for details see section 15.1). Milagold reserves the right to change prices at any time, without notice, taking into account the value of gold and diamonds on the basis of fluctuations in the stock market.

3.6 The simultaneous access by many users-clients and the simultaneous possibility of orders "on line" could change the availability of the product and / or its price. For this reason, if at the time the order is required by a change Milagold will send an email to customer by communicating all changes and / or changes to the product, which will apply as a new proposal for sale. If Customer does not wish to accept the new proposal for sale following the necessary changes, the order previously made will be canceled. Shall be excluded any right of the Customer to damages or compensation.

3.7 For every order made on www.googold.com, Milagold will issue the invoice and, for the issuance thereof, will be authentic to the information provided by the customer when the order. No change bill will be possible after the issuance thereof.

4. - PAYMENT

4.1 Payment of the price of products and their shipping costs can be made by cash, credit card, bank transfer prepayment Bankpassweb and Paypal.

4.2 In the event of purchasing Marking, payment must be made to the courier with money CASH (exact amount, there is no possibility of rest) if the value does not exceed 1.000 Euro or by bank draft payable to MILAGOLD SRL (not will be accepted by the courier checks BANK).

4.3 In case of payment through bank transfer in advance, as ordered by the customer is kept busy until receipt of proof of the bank transfer, by sending via fax to +39 0131 953,614th via e-mail to payments@googold.com to be undertaken no later than 3 days from the date of acceptance. The sending of the order occurs only when the actual credit the c / c of Milagold which must occur within 5 working days from the date of acceptance of your order, after which the order is deemed automatically canceled.

The purpose of the bank transfer must include the number indicated in the order confirmation e-mail order.

The bank on which transfers are carried out:

Milagold S.r.l.
Banca Popolare di Novara
Agency of Valenza, via Manzoni - ITALY
IBAN: IT 25 X 05608 48681 000000180186
BIC Code: NVRBIT2NM07

The cancellation by the Client is possible until such time as the same has not yet been developed. Order status is clearly visible in the "Your Account" and is no longer voidable if it appears the words "In processing 'or' dispatch '. In any case, the customer can always rely on the Law of Return, as the following punto.10.

4.4 In cases of purchase of goods with payment methods Credit Card, together with the conclusion of the transaction online, the bank of reference shall authorize only the commitment for a purchase made.

The amount of the processed goods is debited automatically from your credit card the customer when ordering. The modalities and timing will depend on the debit credit card.

In case of cancellation, either by customer or in the case of non-acceptance of Milagold, the same will require the cancellation of the transaction and the release of the amount committed. The cancellation by the Client is possible until such time as the same has not yet been developed. Order status is clearly visible in the "Your Account" and is no longer voidable if it appears the words "In processing 'or' dispatch '. In any case, the customer can always rely on the Law of Return, as the following punto.10.

The timing of release for certain types of cards, depend exclusively from the banking system. Requested the cancellation of the transaction, Milagold in no case be liable for any damages, direct or indirect, caused by delay in release of non-committed by the banking system.
Milagold reserves the right to request additional information to the customer (eg. Number of fixed phone) or sending copies of documents proving the ownership of the paper used. In the absence of the required documents, Milagold reserves the right not to accept the order.

At no time of the purchase process, Milagold is in a position to know the information about the buyer's credit card, as they are typed directly on the site of the bank that manages the transaction (with very high security systems), there is data, there is the possibility that these data are intercepted. No computerized archive contains Milagold or retain such data. In no case, therefore, Milagold can be held liable for any fraudulent and unfair use of credit cards from third parties, upon payment of products purchased from www.googold.com.

4.5 In case of payment through Bankpassweb, upon completion of the transaction online, the customer is transferred to the secure site of Bankpass and must enter the user code (Cru), User Id and password that were provided by the bank at the time of 'activation of the service. The service is usable by all customers who have signed the contract at any BankpassWeb bank rates. In this case, even on the website of the Bank are typed the data on their credit card or PagoBancomat. With this operation, the Client authorizes the charge, which is exercised only after Milagold paid to the avoidance of well ordered.

4.6 The on-line transactions by credit card are made directly on the site of the Bank, through a Secure Server that adopts the system of SSL (Secure Socket Layer). This protocol, Verisign certificate, can communicate in a manner designed to avoid the interception, alteration or falsification of information. Milagold is not aware of the credit card used by its customers.

4.7 In case of purchase through the PayPal payment method at the end of the customer is directed to the login page of PayPal.

The amount to be debited on the PayPal account at the time of order.

In case of cancellation, either by customer or in the case of non-acceptance of Milagold, the amount will be refunded on the customer's PayPal account.

The cancellation by the Client is possible until such time as the same has not yet been developed. Order status is clearly visible in the "Your Account" and is no longer voidable if it appears the words "In processing 'or' dispatch '. In any case, the customer can always rely on the Law of Return, as the following punto.10.

Requested the cancellation of the transaction, Milagold in no case be liable for any damages, direct or indirect, caused by delay in release of non-commitment on the part of PayPal.

At no time of the purchase process Milagold is in a position to know the financial information of the Customer. There being no data, there is the possibility that these data are intercepted. No computerized archive contains Milagold or retain such data. For every transaction done with the PayPal account you will receive a confirmation email from PayPal.

5. - DELIVERY

5.1 The delivery times of ordered products are given in the detail of the product and are purely indicative, and the same may be changed for reasons of force majeure (strikes several of the carriers, etc..) Because of traffic conditions and road conditions in gender or by the Authority. The delivery standard, unless otherwise agreed in writing between the parties, will take place during the following hours: from 9.00 to 13.00, from 14.00 to 18.00 (GMT +01.00, Rome), every day, no holidays, from Monday to Friday.

5.2 Milagold undertakes to carry out the delivery as soon as possible and in any event within 30 working days from the day following that on which the status of the past is "In Processing." Otherwise, the order will be canceled and the customer will be reimbursed by any amount paid. However, no responsibility can be attributed to Milagold in the event of delay in the order or delivery of goods ordered.

5.3 Milagold communicate to the customer, by sending an e-mail to it, indicating the date on which the package was delivered to the courier and the tracking-number "on the package that will allow the customer to verify the course of the expedition.

5.4 The obligation of delivery of the product in the hands Milagold it regularly fulfilled when the goods ordered are delivered to the courier. Therefore, any delay and / or errors or similar events in the delivery of the parcel, should be attributed solely to the company that manages the shipment. In such circumstances, the Customer undertakes not to make any claim for damages against Milagold.

6. - DELIVERY OF GOODS AND INSURANCE

6.1 The Goods ordered will be delivered by courier to the customer and / or shippers of confidence.

6.2 Delivery will be made by appointment. The courier will send an e-mail directly to Customer, stating the day of delivery. In the absence of the Customer, the courier will leave a notice, asking to be contacted at a toll free number to make the appointment. In case of further absence, any charge levied by courier will be charged to the customer. If you do not make more available, the goods will be made to Milagold, resulting in cancellation of the order and nothing is due to Customer.

Transport costs will be charged to the customer.

6.3 Delivery will be made within 3 working days from the date of the telephone.

6.4 All jewelry Milagold are covered by free insurance while shipping.

7. - COMPLAINTS

7.1 Upon delivery of the goods, the Customer is responsible for:

     * The number of packages delivered corresponds to what is stated in the invoice;
     * The packaging is intact, not damaged or wet, or altered.

7.2 Any damage or exterior signs must be immediately notified to the courier who makes the delivery, the words "SUBJECT TO INSPECTION PRODUCT" on the accompanying document and confirmed within 7 days by registered letter with return receipt to the courier, whose address is explained on the accompanying document.

7.3 In case of package damaged write "subject to withdrawal because the package is damaged." Once signed the document of the courier, the customer can not invoke any dispute about the external characteristics of the delivered.

7.4 Any hidden defects (eg, theft, missing, damaged by the transport) must be reported in writing by registered letter with return receipt to the courier, the address of which is explained on the accompanying document, within 8 working days from delivery.

8. - GUARANTEE

8.1 All products sold by Milagold are accompanied by a guarantee of workmanship and execution of the Manufacturer and the guarantee for defects in production. To qualify for warranty service, the Customer shall keep the invoice (or DDT), which together receive the goods purchased. The customer can always download from the site www.googold.com bills relating to his purchase, accessing the restricted area and should contact Milagold.

8.2 The manufacturer's warranty is provided in the manner described in the documentation inside the packaging of the product.

8.3 The warranty for any defects in manufacturing or construction (loss of stones, etc..) Pursuant to Legislative Decree No 206/05 applies to the product with a lack of conformity, provided that the same is used correctly, respecting its intended use. In case of lack of conformity, Milagold shall, without charge to the customer, to restore conformity of the product by repair / replacement or reduction of price, until the termination of the contract. If, after intervention by an Authorized Service Center, should not be a lack of conformity in accordance with art. 130, d. Lgs n.206/05, the Customer will be charged for any costs of verification and recovery, and transportation costs if supported by Milagold.

8.4 In the event that, for whatever reason Milagold, can not replace a product under warranty (restored or replaced), may proceed with the consent of the Customer, the replacement by another product of equal value or characteristics and, finally to issue a voucher for the same amount on another spendibile product valid for 6 months from the date of issue.

8.5 No damage can be obtained from Milagold for any delays in operating repair or replacement of products under warranty.

9. - RIGHT OF WITHDRAWAL AND METHODS 'OF EXERCISE

9.1 The right of withdrawal is subject to the following conditions:

     * The products have not been worn prolungatamente and must not show signs of wear, abrasion, or scratches scalfiture as compromising rivendibilità the same as "new product";
     * The accompanying card, if present at the time of delivery should not be separated or removed from;
     * Products must be returned in original packaging;
     * All diamond certificates must still be sealed in original blister.

9.2 In carrying out the return of the item purchased and to withdraw shall notify the Customer within a period of 30 days (10 days in the case of diamond certificates) from receipt of its intention to withdraw from. Such notification may be sent to the following email address: info@googold.com.

9.3 The goods subject to withdrawal travelers at risk and expense of Client, who is therefore requested to agree by e-mail or telephone Milagold the choice of means of delivery most appropriate to the case.

9.4 Delivery charges incurred by Customer for the goods delivered are redeemable only in case of error established by the Milagold and in any other case.

Milagold reserves the right to reject goods that made in whole or in part obvious signs that the same has been prolungatamente worn, or damaged and / or altered.

Milagold will charge back to the amounts paid by the customer, excluding shipping costs incurred at the time, through the same means used for the payment order within 15 working days of receipt of return. Other means of repayment other than the original method of payment will be agreed as appropriate.

The goods being delivered must be carefully placed in its original box and then padded envelope of adequate size and texture, sealed the points with the belt opening custom or, alternatively, with the normal tape from package signed across to make it unique and not replaceable with another similar.

The envelope should be clearly set out the name and address of the recipient and the sender (crossed out), as follows:

Milagold S.r.l.
Via XXIX Aprile, 34
15048 Valenza (AL) ITALY

In the envelope and any accompanying documentation should absolutely not be given words like jewels, ring, gold, diamonds and / or similar words that might makes sense the contents.

That has been customized to the customer by means of incisions, special sizes and lengths and the like. For reasons of hygiene are not allowed to made earrings, diamonds supplied in sealed packaging if the packaging has been opened and / or tampered with (eg: certified diamonds in sealed blisters).

9.5 The insurance costs and those relating to the carriage are made of a total load of the Customer. If Customer fails to ensure the subject made during the transport, is the only responsible in case of loss or theft of the same.

9.6 For items of significant value to the customer is obliged to agree with Milagold sending a courier of confidence which will remove the item of merchandise delivered. In this case, the insurance costs and transportation are borne by the customer. Milagold S.r.l. not liable for any loss, theft or damage of goods delivered.

10. - DESCRIPTIONS AND IMAGES

10.1 All descriptions of products visible in the online catalog are as accurate and up to date.

10.2 Images of each product is accurate as possible, however the same may not differ so significantly to the product purchased, for example, in color, in form and size. For better exposure of the products offered some images are magnified compared to the original and, therefore, not to scale 1:1.
All weights and measurements are approximate.

11. - PACKAGES

11.1 All jewelry purchases are sent in gift box at no additional cost. The packages may vary in shape and color than those published in this site which are therefore considered to be purely illustrative.

11.2 The diamond certificates are sent in sealed blister pack provided by the manufacturer in turn inserted in the envelope containing the original certificate.

11.3 Each consignment is packaged padded envelope with high resistance and sealed with adhesive tape and personal guarantee.

12. - COMMUNICATIONS

Any notice or statement, unless otherwise specified, must be done by e-mail or by registered letter with acknowledgment of receipt or, in cases of urgency, by telegram or fax, at the residence of the parties, or to those details as may subsequently be indicated.

13. - PRIVACY

13.1 The personal information requested during the forwarding of collected and processed by Milagold on media in order to meet the obligations arising from the contract concluded with the customer and will not under any circumstances and no title passed to a third party, unless the Customer consent themselves. Milagold provides its customers comply with the law on the processing of personal data, governed by the privacy code referred to in Legislative Decree no. 196/03. Holder of the treatment is Milagold Srl, Via XXIX Aprile, 34 - Valenza (AL) - ITALY, in the person of its legal representative pro tempore, unless an officer appointed under the Article. 29 of law no. No 196/2003.

13.2 The data processing for the above purpose is required to perform
contractual obligations and therefore does not require the demonstration of a
explicit consent. The data will be to ensure the security and confidentiality, and will be conducted through electronic means.

13.3 At the Customer, at any time, have the right to withdraw consent to the processing of personal data by means of written notification to be sent to the registered office of Milagold Srl

13.4 The client, who claims to have received information in accordance with art. 13 and the rights belonging to the same, according to art. 7 of Legislative Decree no. 196/2003, has the right to access their data in the manner specified therein. Marketing communications will be sent only with the explicit consent of the customer authorization issued jointly to the processing and sending the registration form online.

14. - PRICE, INVOICING VAT

14.1 Delivery charges are normally included in the price, unless otherwise indicated.
The value added tax at the rate in force in Italy (VAT) is charged for all shipments with final destination within the EU countries.
VAT is added to the total of the sale in an automatic way in order to complete phase depending on destination requested by the customer.

14.2 For each consignment Milagold shall issue regular invoice.
Only a limited shipments to residents in Italian territory instead of the invoice will be issued a separate delivery to accompany the shipment. The invoice shall be authentic as proof of ownership and also for the guarantee of law and any exercise of the right of withdrawal.

14.3 Iprezzi published in the website for each product are updated and accurate. However, if after all 'order were recorded from Milagold of material errors and / or obvious in the price, the seller reserves the right to inform the customer the correct price and updated without entailing the occurrence of no obligation on either party.

15. - APPLICABLE LAW AND JURISDICTION

15.1 This Contract of sale between the Client and Milagold Srl is governed by Italian law.

15.2 Any dispute arising from the interpretation or execution of this contract will be referred to the exclusive knowledge of the Forum of the city of Alexandria.
 

Regulatory provisions.

The legislative provisions mentioned in general terms and conditions are available on the Internet at:

Consumer Code (Legislative Decree no. No 206/2005), section II Distance contracts (Articles 50 - 67)
http://www.parlamento.it/leggi/deleghe/05206dl.htm

Rules on Electronic Commerce (D. Lgs. No 70/2003).
http://www.parlamento.it/leggi/deleghe/03070dl.htm

Privacy Policy
http://www.garanteprivacy.it/garante/doc.jsp?ID=722132